It was in the way she held her 4 year old son tightly against her chest, a crack of hallway light drifting into his dark bedroom. He was sobbing softly. She could feel his warm body through his Cars footy pajamas. “Honey, you are burning up. Let your mommy take your temperature.” It was in
It’s been months now since Craigslist decided to give their user base a better search, user and mobile experience. Since my last article about the changes to Craigslist and the debate about posting tools, another major change was released. I think this latest change can put the debate to rest. If you watched the Webinar
Think of a company who gives great customer service and you probably immediately think of Zappos. The famous, insane and often heroic customer service stories are the things of legend. The 10 hour customer service call, how they refused to accept the wrong pair of shoes (donate them to charity they said) and sent the
There was a decision handed down just a few short days ago (January 8th, 2014) that I think will have quite a big impact on your anonymity with ratings and reviews online. The court decision was from a case in Virginia: Yelp vs Hadeed Carpet Cleaning. The owner of this establishment said that there were
I still can’t believe ActiveBuilding’s owners were forced to accept millions of dollars to become part of a large conglomerate. Here’s a question for all of you. Is RealPage really a conglomerate or just a big corporation? Maybe they’re simply a company who collects other companies – like the way my grandmother used to collect
At the end of September, we joked internally about the changes coming to Craigslist. We didn’t actually know what they were going to be, only that they were coming. October is the Craigslist month of doom. Last year it was the Great Ghosting Ruckus that caused leads to vanish into a black hole of ads.
We’re all busy creatures. We don’t always have time to keep a backup of our lives, stay on top of the latest blog posts, check ESPN, backup your attachments from Gmail, save articles for later, or keep an eye out for that used table and chairs set you’ve been looking for on Craigslist. We need
It certainly isn’t your grandmother’s apartment search experience anymore. Not even close. You can imagine how the process used to be. Cup of freshly brewed coffee, a donut, the Sunday paper, all while making wide circles over ads that looked interesting. You’d gather up your list and head out on Monday morning, hit the streets,
Google Places is the quickest way to gain exposure for your properties in the Google search engine. It’s free and if you want to edit these free listings, all you have to do is claim them as yours. After that, just get your listing looking right with the correct categories and relevant content, and it’s
Like a lot of other nerds, I watched the release of the new Microsoft Surface tablet with much interest. Being touted as an iPad killer, there was much hype behind Microsoft’s reimagining of the tablet experience. The problem, of course, turned out to be Microsoft’s failure in managing that experience correctly. The curvy angles for