What’s the true definition of value? Posted by bsitko - Jun 4, 2014 Last week my wife decided that our ten year old purple couch, with the worn… Read More
The Feedback Dilemma Posted by bsitko - Apr 11, 2014 For years now, we’ve used a free tool called Kampyle to collect feedback on our… Read More
If you remember THIS, you’ll probably rent more apartments Posted by bsitko - Mar 17, 2014 There is no such thing as love at first sight. Certainly there are those butterflies… Read More
Is there a limit to giving great customer service? Posted by bsitko - Feb 4, 2014 Think of a company who gives great customer service and you probably immediately think of… Read More
A landmark new ruling that might help our case against ApartmentRatings’s anonymous postings Posted by bsitko - Jan 10, 2014 There was a decision handed down just a few short days ago (January 8th, 2014)… Read More
What’s your rental experience like? Posted by bsitko - Dec 5, 2012 Like a lot of other nerds, I watched the release of the new Microsoft Surface… Read More
What the acquisition of Satisfacts means for ApartmentRatings.com Posted by bsitko - Jul 9, 2012 Just before Wade Hewitt, Vice President of Apartmentratings.com spoke at the Apartment Internet Marketing Conference… Read More
6 things you shouldn’t be doing with your work email. Posted by bsitko - Jul 5, 2012 The notification, the popup, the vibration, the phone call telling you they sent you one;… Read More
What McDonald’s and a violin can teach you about customer perceptions Posted by bsitko - Jan 30, 2012 “You are only as wise as others perceive you to be” ~M. Shawn Cole On… Read More
Happy Birthday BSitko.com! The dawning of a new era 2012 style… Posted by bsitko - Jan 6, 2012 I’m glad you’re here. Been busy today? Here – have a cupcake. I baked them… Read More